We have developed a special process where we blow into the cotton during the manufacturing process.
This is what gives it its thick appearance.

Finally it is the air that keeps the heat in your feet.

Therefore we do not need to use wool.

So our socks are itch-free, soft and machine washable (and cute haha)

For orders in France please allow 1 to 2 working days.
For central Europe, please allow 2 to 4 days (Germany, Belgium, Netherlands)
For other countries between 3 and 5 days

For each order you can follow the delivery directly on our website.

PS: Please note that with the end of year holidays, delivery times may be extended by a few days.

Most orders are processed and shipped within 24 business hours. You will receive a shipment confirmation email once the tracking number is available.

Note: If you order multiple items on our store, they will come in one package.

Please take into consideration that packages are shipped only when all items are available, so delays might occur.

For each order you place you will receive a tracking number within 24 hours.

You can track your order directly on our tracking page.

If you have not received anything you can contact support at hello@getpolarstar.com

Unfortunately, it is difficult to change your order or the shipping address once it has been placed.

We aim to deliver the best products and services for you, so our warehouse is processing orders within a few hours of receiving them.

If a change is absolutely necessary please contact us as fast as possible after the order has been placed, and we'll do our best to help out.

We apologize for this inconvenience.

We’d be delighted to help you right away by offering a free replacement order.

Please contact the support at hello@getpolarstar.com